Last updated: 17 August 2026
1. About this policy
This Privacy Policy explains how Bantu Digital Media (“Bantu”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, contact us, submit a project enquiry or otherwise interact with us. We aim to process personal information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable South African law.
2. Responsible party
Bantu Digital Media is the responsible party for personal information processed through this website and our business enquiries.
- 19 Botha Avenue, Waterval Estate, 2195
- +27 83 211 5718
- info@bantudigitalmedia.co.za
3. Information we may collect
We may collect your name, email address, telephone number, company or brand name, service interests, project brief, communications with us, business contact information, and limited technical information generated by hosting or security providers such as IP address, browser type, device information and server logs.
4. How we use information
We may use personal information to respond to enquiries, prepare proposals, provide and improve services, manage client and supplier relationships, administer projects and accounts, maintain website security and reliability, comply with legal obligations, protect legitimate business interests, and send marketing communications where permitted by law.
5. Sharing and international processing
We do not sell personal information. We may share information with trusted providers supporting hosting, email, IT, security, professional services or authorised project work, and with regulators where required by law. Some providers may process information outside South Africa. Where cross-border processing occurs, we take reasonable steps to address applicable data-protection requirements.
6. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate record keeping, contractual needs or legal obligations. We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, loss, alteration or disclosure.
7. Cookies and analytics
The current website does not intentionally deploy third-party behavioural advertising trackers. Essential technical information may still be processed by hosting infrastructure. If we introduce additional analytics, advertising technologies or non-essential cookies, we will update our disclosures and implement appropriate controls where required.
8. Your rights
Subject to applicable law, you may request confirmation of whether we hold personal information about you, access to that information, correction of inaccurate information, deletion where legally appropriate, objection to certain processing, or withdrawal of consent where processing is based on consent. Email info@bantudigitalmedia.co.za to make a request.
9. Direct marketing
We manage electronic direct marketing in accordance with applicable law. Where consent is required, we will seek it, and you may ask us to stop sending marketing communications at any time.
10. Complaints and updates
If you have concerns about our processing of personal information, contact us first so we can address them. You may also approach the Information Regulator (South Africa). We may update this policy as our website, services, technology or legal obligations evolve.